Returns & Exchanges

At COTTONINK, we want you to love your purchase; if you are not entirely satisfied, you can return or exchange your items within 14 days of receipt. Please ensure all items are in their original condition with tags still attached to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Log into your COTTONINK account, navigate to your order history, and select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items securely in their original packaging, ensuring all garment tags and labels remain intact and undamaged.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Quality Check & Refund

  Once our team receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.